Hosting & Maintenance
We host it, watch it, and keep it running.
Support is the thing most web firms overlook and never budget for. We don't take it for granted. Dedicated servers, a real person after hours, deep scans running around the clock, and every request answered within the hour.
Why hosting with WEBPRO is different
A boutique environment with support no offshore shop can match. That includes Microsoft and GoDaddy.
Our founder is a former Microsoft engineer, and the people who touch your servers are all certified. That matters when something breaks at 2am. We run a proactive environment built around strategies that let projects scale, and scaling turns into real savings down the line.
Being boutique is the point. Support this predictable doesn't come from a call center three time zones away. It comes from a small team that knows your site by name.
Who can touch your data
No one gets direct access. Not even you, unless we build the door.
Nobody reaches your website directly. When you need access, we build a dedicated application that connects you to your own site, on our terms, not an open port anyone can knock on.
The only people authorized to touch your data are vetted, credentialed engineers. That's not a policy we wrote for a brochure. It's how the whole environment is built.
Maintenance is twofold
Two jobs, and we don't like gaps in either one.
Most shops treat maintenance as one vague line item. It's two separate jobs, and we understand both better than most.
Immediate or scheduled.
Changes, fixes, and updates to the site itself. Some things can't wait and we handle them now. The rest gets scheduled so nothing piles up in the dark. Either way you can see where it stands.
Because gaps break your metrics.
Every minute of downtime is a hole in your analytics. We watch server health so uptime holds, because when the server drops, so does the data you make decisions on. We don't like gaps when it comes to metrics.
Threat detection, isolation, mitigation
We run deep scans and clean before anything touches production.
Even when we rescue a site that needs help right now, we isolate and clean it first. We have a sandbox and development environment most companies can't afford to run. Nothing goes live until the conditions are green.
Threat detection
Deep scans run around the clock, watching for trouble before it lands.
Isolation
Anything suspect gets walled off from production the moment it's spotted.
Mitigation
We neutralize the threat and close the door it came through.
Clean environment
Only once conditions are green do we push it back to production.
Backups and recovery
Restoration is typically under an hour.
We keep hourly backups, incremental, differential, and full. If something goes wrong, rollback is fast and the site comes back clean. We also run geo-fencing that keeps known threat actors from even seeing your site.
Nothing is foolproof, and we won't pretend otherwise. But we take the extra steps so that 99.98% uptime is the standard, not just a line in a pitch.
The part everyone else forgets to budget
No one will ever meet a black box at WEBPRO.
Support gets overlooked and left out of the budget everywhere else. We don't take it for granted. GoDaddy or Microsoft might. We won't. We're a little OCD about response time, and it shows.
Answered within the hour
Every request. Not a ticket number and a shrug, an actual response.
24×7 NOC access
Dedicated servers with real eyes on them, day and night.
Bonded and insured
E&O coverage behind the work, because promises should have teeth.
Compliance and governance
Security handled proactively, not bolted on after a scare.
Routine maintenance included
Part of everyone's package, never a surprise line item.
Easy project management
Workloads tracked in tools you can actually use to see where things stand.
Let's talk about who's watching
your site tonight.
If the answer is nobody, that's the problem. Tell us what you're running and we'll show you what proactive hosting with a real team behind it looks like.
Talk to our team